Shipping Policy

 

Missing/Late Orders

UPDATE ON COVID-19

Majority of orders will deliver 5-10 business days after they are processed and shipped. Orders outside of the US are subject to a 30-40 business day shipping period due to the virus. Sometimes orders may experience shipping delays due to factors out of our control. If it has been longer than 30 business days, please contact us through email : Info@MaxLifeNaturals.com and we will help locate your order and determine whether a refund can be applied

If your delivered order is incomplete, it may have been shipped in two separate packages, please email us at Info@MaxLifeNaturals.com to confirm.

 

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 5-10 business days for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.